Frequently Asked Questions
Q. How can I pay?
A. JKCulture accepts many types of payments, all processed securely via shopify. These include Visa, Mastercard, Amex, Paypal, Google Pay, ApplePay and Shopify Pay. Enter your details at check out.
Q. How long will it take for my item to arrive?
A. Our manufacturing time for each item is available in the item description, but as a general rule the time to make is 3-7 days. The shipping time is additional and is dependant on wher you are located, and if you elect express shipping. Please see our Shipping Policy and Guide
Q. Can i return my item?
A. We have high expectations of our manufacturer and expect that all items will arrive to you as displayed on our site but if for any reason that is not the case we will always do our best to fix the problem. Please see our Returns Policy for more details.
Q. How do I know if the clothing will fit?
A. All clothing have a size guide in the item description. Please ensure you check your measurements against our Size Guide prior to ordering
Q. How can I get in touch?
A. JKCulture welcomes esquires. The best way to contact us is via our email address, but we are also on Facebook and Instagram. Please see our Contact Us page for details.